Product Information

Can Tala fixtures be installed on sloped ceilings?

Yes, all of our Pendant and Canopies are suitable to be installed on sloped ceilings.

What is colour temperature?

Colour temperature is the scale that measures how 'warm' (yellow) or 'cool' (blue) light from a source is. It is measured using the Kelvin scale (abbreviated to 'K') and the higher the number the cooler the light is. For example, a normal candle emit

Do your products work in the EU?

All products purchased from our EU site are compliant with European voltage and plug standards. These products are stored and shipped from our Netherlands warehouse. Please visit our EU site here.

Do your products work in the USA?

All products purchased from our USA site are compliant with American voltage (120V) and US plug sizes. These products are stored and shipped from our Atlanta warehouse. Please visit our US site here.

Can I extend the length of my pendants?

In order to extend the standard lengths of your Pendant or Canopy cable, you would need to purchase some of our additional Cable from our Accessories page. This cable will allow you to extend any of our Brass and Graphite Pendant variations, as well

Can I adjust the cable on my pendant?

All of our Pendant and Canopy ranges come with an adjustable cable as standard, this allows you to shorten and lengthen the cable to fit with your ceiling height. Adjusting the length of the pendant can be done through the ceiling rose. Instructions:

Can I use a lampshade with Tala pendants?

Our pendants are not suitable for use with lampshades. Our bulbs however can be used in fixtures that include shades, provided that the specifications and cap size are appropriate for the fixture.

Do you sell replacement parts?

We do sell a selection of accessories and replacement parts for certain products. Our outdoor lantern The Muse, has a number of modular features which can be replaced if damaged. These can be viewed on our Accessories page.

What is Dim-to-Warm?

Dim-to-warm technology means that the colour temperature changes with the dimming of the bulb. At full brightness our Sphere, Muse and Light Engine ranges have a colour temperature of 2800K, this is a cool white light. Then, when dimmed, the colour t

My product has stopped working?

If there is an issue with one of your products and the item is within our 2 year warranty period, we can look to repair or replace, free of charge. Please send a short description of the issue and a photo or video outlining this to customerservice@ta

Do you offer Bayonet bulbs?

We do not offer any Bayonet bulbs in our collection at this time, it is possible to purchase Edison Screw to Bayonet converters, however this can impact aesthetic of the bulb in a fixture.

Is Tala LIA certified?

Yes, Tala is an LIAQA assured company. The Lighting Industry Association Quality Assurance scheme is a lighting focused, quality assurance scheme developed by industry experts at the LIA. The scheme assesses the members quality system and product com

What is power factor?

Power factor is the term applied to the efficiency with which the supplied power is used within an installation. A high power factor means that the electrical power is being used effectively, while a low power factor indicates poor utilisation of ele

What is CRI and why is it important?

CRI or Colour Rendering Index is defined as a light source’s ability to render colour. Essentially, the measure is intended to characterise the quality of light emitted by any given light source. CRI is rated from 1-100. The higher the CRI, the more

Do LED's generate any heat?

Unlike incandescent and fluorescent light sources, Tala LED lighting products produce virtually no light in the Ultraviolet (UV) or Infrared (IR) spectrum's, which cause heat generation.

What is the average lifespan of a Tala bulb?

Our filaments are externally tested using LM-80 and TM-21 standards to provide lifetime calculations in hours. - For our sapphire filaments (rigid, straight filaments) we recommend 30,000 hours. External testing shows it is possible to recommend 33,0

What does a 30,000-hour lifespan look like?

Based on how long a light source is illuminated per day, here is what 30,000 hours works out to be in years:. 24 hours per day: 3.5 years. 18 hours per day: 4.6 years. 12 hours per day: 7 years. 8 hours per day: 10.27 years

What is the lumen output of a Tala bulb?

We have a range of Lumen outputs to suit different scenarios, from 100lm to 3000lm. Our Decorative Bulbs have lumen outputs that typically range from 100lm (Pygmy & Voronoi I) to 680lm (Sphere IV). Functional Light Sources range from 360lm (G9) to a

What are the advantages of switching to LED?

LEDs have several advantages:. · High efficacy (90% more efficient than incandescent lighting)· Durability (we source parts of the highest quality)· Minimum life span of 15,000 – 30,000 light hours· Reduced lighting maintenance re

What's different about Tala lightbulbs?

When people think of LEDs they think cumbersome design, large chips, silver collars and a high lumen output. Up until now, they would by and large be correct. LEDs are undoubtedly highly functional. However, in many cases they are badly designed with

What is your warranty policy?

Tala's product warranty applies to all Tala bulbs and luminaires and are subject to the terms and conditions herein. And the following product warranty excludes the following Tala products:. - Bespoke based units. - Partnership products. - Samples. -

Are Tala products IP rated?

IP54. - All bulbs are rated IP54 and are suitable for use in bathrooms and outdoors. - Our functional light sources (see above) are rated IP20. IP44 (Wet-Rated). - We have two wet-rated ranges that are suitable for use in bathrooms and outdoors - the

What dimming systems are recommended for Tala bulbs and fixtures?

Tala has now launched our own dimmer range which offer outstanding light control and are designed for superior LED lighting. Easy to install and use and developed to guarantee the best possible performance with our LED bulbs and light engines with sm

How are the Tala bulbs designed?

All Tala products are designed in the UK and manufactured in China. Our in-house team of electrical engineers and designers oversee everything from the driver technology through to the glass moulds for our products. Similarly to the traditional bulb,